The Art of Feedback
A practical guide to receive and give feedback
About the Book
A practical guide to improve your ability to give and receive feedback at work, with your friends or at home.
The underlying principles, ground rules, tips and fun illustrations are based on 25+ years of experiential trainings with organizations, teams and individuals all over the World.
ABOUT THE AUTHOR
Who is Armin Krüger
World citizen with western European roots, having lived and worked in half a dozen of its languages/dialects.
● Graduated in Business Administration and worked in various management positions before fully engaging in personal growth, experiential education and group facilitation techniques.
● 25 years of experience as a lead facilitator for high impact team building, strategic visioning and cultural change programs in very diverse organizations and countries.
● Father of 3 beautiful children.
● Loves to travel and practice all kind of sports.
● Passionate about sustainability projects.
What this book offers you
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Get a better understanding of the underlying principles when giving or receiving feedback
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Follow a simple recipe to always benefit from incoming feedback
- Turn weaknesses into potential strengths
- Recognize and avoid typical pitfalls
- Learn how to give ever more valuable feedback (diamonds)
- Smile and laugh at the strangeness of human behaviors (and your own)
Feedback Trainings
If you actively want to develop your personal feedback skills or take your team/ organization along, here are 3 options:
Get Real
In-House Program
Develop the feedback culture of your Organization
Tailored 1 or 2 day workshops with 10 to 20 participants from your organization. It can be mixed departments, but you will get more benefits, if you structure it by natural teams. Because they can deliver real feedback based on their daily interactions.
Go for the Top
High impact outdoor journey
Establish powerful team feedback dynamics and rituals
This is for organizations that have identified feedback skills as key element for their cultural transformation and are willing to commit time and money to its development.
Experiential training has a higher impact on awareness because it works with mental, emotional and physical dimensions simultaneously. In a 2 to 5 days journey your team will anchor the learnings about feedback in an unforgettable way.
Start by gifting the book to your team
Coaching
The personalized attention of coaching allows for quick progress, mainly if you use the extremely powerful format of real feedback interviews. Coaching is a great tool if you are in one of the following situations:
Reading a book may inspire you. Training can make you become aware of your personal challenges and how to proceed. Coaching of real feedback sessions will boost your productivity.
Personal Q&A session
You would like to personally discuss doubts, issues or specific challenges you have around feedback. We go through your questions and explore possible next steps with you.You would like to personally discuss doubts, issues or specific challenges you have around feedback. We go through your questions and explore possible next steps with you.We also help you to identify areas how you can improve your feedback-skills.
Online supervised real Feedback session
There is no better teacher than reality. You choose someone (preferably a challenging case for you) with whom you’d like to reach a higher level of feedback.We prepare the interview together, observe you in action and harvest the gold afterwards with you.
Live supervised real Feedback session
The same purpose and structure as before, but with physical presence. This is a major upgrade to the online version, because there is a whole dimension of communication that only happens when we are together in person.
Shadow Coaching
To our knowledge, this is the most powerful coaching tool available. We accompany you during one or various days at work and observe your live interactions. This format shifts the whole coaching effort from theory into tangible and traceable reality. The scope reaches well beyond feedback: leadership, broader communication skills, personal organisation, etc.
Client Testimonials
“There are many books out there that talk about the importance of feedback for individuals and organisations, yet few are able to actually provide useful tips and guidance on how to improve it. This book does.”
“Good books don’t have to be thick! It deals with the essence of feedback and is cleverly accompanied by humorous graphics. You can feel the author’s passion for the subject and commitment to it.
The book can be read in one go and it is a real pleasure to give (even difficult) feedback. ”
“I learnt to speak more directly about myself and what I expect, need or want from others. This has been an incredible change.”